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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oglivia Gibson

November 7, 2024

5  out of  5
rating by Oglivia Gibson
"I received professional and informed assistance from my insurance agent. He always take the time to explain whatever is needed. He also is personable and regards consideration of my family. Thanks Daks!"
We responded:
"Thank you so much, Ms. Gibson, for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us. Our team is dedicated to providing professional, informed, and personalized assistance to all of our clients, and it's wonderful to know that we've been able to meet your expectations. Your satisfaction and the well-being of your family are our top priorities. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for your trust and support!"
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Wanda Dennis

October 31, 2024

5  out of  5
rating by Wanda Dennis
"I just wanted to share my experience with my State Farm insurance Agency. Yvonne Quarles and all the staff are always available and very helpful whenever I call. She will research my issue and email me back the same day with a resolution. Our agent is one of the best, very polite and they make sure you have the best coverages for your needs. I have been with State Farm for over 37 years, and I truly appreciate them. Happy Holidays to you and your family."
We responded:
"Thanks Ms. Dennis & Happy Holidays to you and your family too!"
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Rakē Rho

October 31, 2024

5  out of  5
rating by Rakē Rho
"With every encounter, the staff has always been friendly."
We responded:
"Hi. Rake! Thanks for taking the time to share your experience with our office. We're glad to know that you're happy with our services. "
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Honey Blossom Salon

October 30, 2024

5  out of  5
rating by Honey Blossom Salon
"Always greeted with a smile! Whenever I have a question, I know that I can call and someone will listen and give me a thorough response. Thanks for your patience guys!"
We responded:
"Thanks Honey Blossom!"
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Duab Vang

October 28, 2024

5  out of  5
rating by Duab Vang
"It’s always lovely to talk to Ms. Yvonne about any insurance issues I have or issues my parents have. She answers all my questions and helps me understand everything. Not just Ms. Yvonne, but everyone else in this office so far has been nothing but nice and can help you in many ways possible."
We responded:
"Thank you for your feedback, Duab! I’m glad to hear that Yvonne has been helpful with your insurance questions and that the rest of the team has provided a good experience as well during your recent visit. If you have any more questions or need assistance, feel free to reach out. We appreciate your support! "
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Kelli Ferment

October 16, 2024

5  out of  5
rating by Kelli Ferment
"Daks and his staff are personable and efficient. I have been with State Farm for many years. Daks took over the office a few years ago and he has continued the tradition that had been established. Met with him today to review all of my policies. He was knowledgeable and made recommendations that were cost-effective and reasonable. He gave me the option to meet in person which was refreshing. That personal touch is why I am still with his office."
We responded:
"Thank you so much, Kelli, for your kind words and for being a loyal State Farm customer for many years. We're thrilled to hear that our team has met your expectations and continued the tradition of excellent service. It's great to know that you found your recent policy review both informative and beneficial. We truly value the opportunity to meet with our clients in person and provide that personal touch you appreciate. Your satisfaction is our top priority, and we're here whenever you need us."
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DuRon McMillan

October 14, 2024

5  out of  5
rating by DuRon McMillan
"I love and appreciate this office! Daks provides incredible customer service and care! He's also very informative and will take the time to make sure you understand all the services you receive as a customer of Statefarm. I highly recommend his office if you're in Charlotte, NC."
We responded:
"Thank you, Duron, for taking the time to share your experience. I'm pleased to know that you found the service helpful and that your questions were answered. Your recommendation is appreciated! If you need anything or have more questions, just let us know. "
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dee jones

October 3, 2024

5  out of  5
rating by dee jones
"Great CS, everything explained very well...hope to be with State Farm for 15 years as I was with GEICO...thx"
We responded:
"Thanks Ms. Jones! We really appreciate your business and thank you for taking the time to share your experience. "
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Tom Vargas (Gvmb1t's Gvming)

September 24, 2024

5  out of  5
rating by Tom Vargas (Gvmb1t's Gvming)
"Yvonne was the rep I dealt with when getting new renters insurance. She was extremely pleasant, knowledgeable, and had a professional decorum that is unmatched. I highly recommend her and the team for their outstanding customer service."
We responded:
"Thank you Tom. We appreciate your business and thanks for taking the time to share your experience with our agency. "
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Charlie Baker

September 18, 2024

5  out of  5
rating by Charlie Baker
"I've been with this State farm agency over 10 years and they've been like family they are real nice. Anything I needed they always help with all my insurance needs."
We responded:
"Thanks Mr. Baker. We truly appreciate your business over the years and look forward to continuing to serve you in the future. "
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adriana mclane

September 6, 2024

5  out of  5
rating by adriana mclane
"Daks is professional, responsive and very thorough. I trust him for my insurance needs and definitely recommend him!"
We responded:
"Thank you so much for your feedback, Adriana! The Daks McClettie Sr. State Farm Agent team is proud to have you as a good neighbor. Glad we could help with your insurance needs."
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Malcolm Jones

September 3, 2024

5  out of  5
rating by Malcolm Jones
"My wife and I met Mr. McClettie recently for an account review which was our first one with State Farm after a phone call to myself to set something up from him. I was throughly impressed by his patience and knowledge on all the questions we had to make sure we get the most value for the products we have. I would recommend Mr. McClettie for your insurance needs and I appreciate him for making sure my family is protected “like a good neighbor”."
We responded:
"Thank you, Malcolm, so much for your wonderful review! It was a pleasure meeting both you and your wife. I'm thrilled to hear that you were satisfied with the account review and found my knowledge and patience helpful. Ensuring that your family is well-protected and that you get the most value from your insurance products is always my top priority. Your kind words and recommendation mean a lot to me and the entire team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, "like a good neighbor.""
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Lynya Rorie

August 30, 2024

5  out of  5
rating by Lynya Rorie
"I am a Long Standing Customer with Daks! He offers you policies that provide the coverage needed and that can also be affordable. He is patient, professional and takes time out to actually listen to you!"
We responded:
"Thank you so much Lynya! It's always a pleasure working with you and on behalf of our entire office, we really appreciate your business and you taking time to share your experience with us. "
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Paula Posley

August 28, 2024

5  out of  5
rating by Paula Posley
"EXCELLENT Customer Service and Very Knowledgeable and Professional."
We responded:
"Thanks Mrs. Posley! We really appreciate you taking the time to leave us a review and thank you for continuing to do business with our agency. "
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Evelyn Anderson

August 26, 2024

5  out of  5
rating by Evelyn Anderson
"Absolutely the best experience we have ever had with any Insurance Company. Ms. Quarles was so knowledgeable and our questions were answered with ease and honesty! We are truly grateful for the finest customer service we have seen in quite a while!! Just speaking with Ms. Quarles was a delightful experience which still brings a smile to my face. Great Agency!"
We responded:
"Thank you, Mrs. Anderson! We’re so glad that you had a positive experience with Ms. Quarles and our team. Providing excellent service is our goal, and we’re happy to know that we met your expectations. Please let us know if there is anything else that we may assist you with! "
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Shawndrika Gardner

August 23, 2024

5  out of  5
rating by Shawndrika Gardner
"Today I had the pleasure to speak with Mrs. Quarles. She helped me with finding insurance coverage for my mother. Her professionalism was a 100%. She took her time with me and explained all my questions to me in a timely manner and i truly appreciate her helping me. I would refer everyone to the Daks McClettie State Farms Agency."
We responded:
"Thank you, Shawndrika! We’re thrilled to hear that Ms. Quarles provided such excellent service while helping you find coverage for your mother. We appreciate your kind words and your recommendation for our team! "
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jael brown

August 20, 2024

5  out of  5
rating by jael brown
"Thank you Daks State Farm team for everything you do. From quoting affordable rates to providing great customer service, it’s always a pleasure doing business with you."
We responded:
"Thanks Jael! We really value your business and thank you for taking the time to share your experience with us. "
Profile photo of Lynita Perry

Lynita Perry

August 13, 2024

5  out of  5
rating by Lynita Perry
"I've had an outstanding experience with Daks McClettie and his State Farm agency. From the very beginning, the communication has been top-notch. Daks and his team are always prompt in responding to any questions or concerns, and their level of knowledge is truly impressive. They take the time to explain everything clearly, making sure I fully understand my options. Their professionalism and dedication to excellent service have made managing my insurance needs effortless. I highly recommend Daks McClettie for anyone looking for a reliable and knowledgeable insurance agent!""
We responded:
"Thank you Lynita for your wonderful review of our State Farm agency. I'm thrilled to hear that you had an outstanding experience with us from the very beginning. Providing top-notch communication and promptly addressing any questions or concerns is a priority for us. We believe in taking the time to explain everything clearly, ensuring that you fully understand your options. Your recommendation means a lot to us, and we're glad to have made managing your insurance needs effortless. Thank you again for your kind words and for choosing our agency."
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Joel Pimentel

August 12, 2024

5  out of  5
rating by Joel Pimentel
"Yvonne was beyond professional and very fast I highly recommend her... she's even than Jake lol...."
We responded:
"Thanks, Joel! I'm glad to know that you appreciated Yvonne's service. Your recommendation means a lot to us. If you need any more insurance assistance or have questions, we're just a call away! "
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Kimberley

July 23, 2024

5  out of  5
rating by Kimberley
"I recently called to cancel my insurance to go with another agency. Surprisingly Daks answered the phone. He took time and was patient with me (after 5pm closing time) to go over my policy. He discussed options with me to help lower my insurance that is affordable for me monthly. I chose to stay with his agency. Daks gave me the best customer service and was extremely knowledgeable to my specific needs as a client. The entire staff at Daks McClettie’s State Farm Insurance Agency are super friendly and helpful. Thank you for your support while providing top notch service to help your clients."
We responded:
"Thanks Kimberley! We definitely appreciate your business and you taking the time to share your experience with our agency. "
Profile photo of Juanita

Juanita

July 9, 2024

5  out of  5
rating by Juanita
"I've had insurance with this agency for a year now and the service is always outstanding! Whether you're speaking with Daks or one of the associates, they are always ready to answer all of your questions and handle your request with detailed knowledge, care and kindness. If you're looking for a great, knowledgeable and caring insurance agent, Daks Mcclettie is the way to go!"
We responded:
"Thanks Juanita! I'm glad you've had a chance to work with my teammates and it was certainly a pleasure working with you directly. We really appreciate your business and thanks for taking the time out of your day to share your experience with our agency. "
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Catherine Summers

June 13, 2024

5  out of  5
rating by Catherine Summers
"I can’t say enough how much I love my State Farm agent and the company he represents. I’ve had State Farm insurance, car and home, since I was a teenager. I’m a full grown adult, lol, and have never considered going to any other insurance company. Daks has been a great asset to my State Farm agency/location. He is knowledgeable, provides great insight to insurance trends, reviews insurance information/prices, in detail, and always provides options to what best fits your lifestyle. Also, Daks delivers all of his information in a pleasant and joyful way, despite any changes needed and/or required for your policies. Never pushy and always honest! Oh and I can’t forget about his staff. They always greet you with a smile, even over the phone. Overall a wonderful experience all the time. If you don’t have insurance or need an agent, reach out to Daks McClettie Sr. For all of your insurance needs. !!"
We responded:
"Thank you sooooo much for showing our office some love! We really appreciate that you've taken time out of your day to share the details of your experience with our agency. We definitely value your feedback and your willingness to allow us to help with your protection needs. "
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colby alonso

June 1, 2024

5  out of  5
rating by colby alonso
"Yvonne’s personal attention and genuine concern for me has me convinced that State Farm will have my long term business. Thank you for walking the walk."
We responded:
"Thank you Colby. We appreciate you taking the time to share your experience with Yvonne and thank you for allowing us to work with you for your protection needs. "
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Rekeiah H.

May 10, 2024

5  out of  5
rating by Rekeiah H.
"I've been a long-time client of State Farm and specifically of Daks McClettie. Daks and the team possess extensive knowledge about their products and services and take the time to explain things in a manner that is easy to understand. Whenever I have a question or concern, I can always count on them to respond promptly and thoroughly. I highly recommend Daks and his team."
We responded:
"Thank you Rekeiah! We very much appreciate your expression of confidence and for taking the time to share your experiences with us. We look forward continuing to help you with your protection needs. "
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Angie Lamb

May 9, 2024

5  out of  5
rating by Angie Lamb
"Daks has been very kind and helpful in the span of being insured with State farm! they took great care of me when my car was totalled. I recommend them to anyone looking for an affordable and trust worthy insurance company!"
We responded:
"Thanks Angie! We appreciate your kind words and your willingness to work with us for insurance needs. "