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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Halimah Wright

Halimah Wright

January 31, 2025

5  out of  5
rating by Halimah Wright
"I had a great meeting with Daks today, going over my policy, any changes that needed to be made, and was able to have all of my questions answered. Very professional and easy to work with. Every encounter, whether over the phone or in person was very pleasant and professional. I will definitely recommend to others!"
We responded:
"Thanks Halimah! We really appreciate your taking the time to share your experience with us and we certainly thank you for allowing us to help you with your protection needs. "
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Theresa Burch

January 28, 2025

5  out of  5
rating by Theresa Burch
"Longtime customer here. Was making a change to my account and had a few questions. Daks took the time to go through each of my policies with me and explain each item thoroughly. I very much appreciated his help!"
We responded:
"Thank you so much for your kind words! It was my pleasure to go through everything with you and make sure all your questions were answered. I appreciate your continued support as a longtime customer. If you need further assistance, don't hesitate to reach out! "
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Ivy Mitchell

January 8, 2025

5  out of  5
rating by Ivy Mitchell
"Daks Mcclettie Sr. took the time and discussed my entire policy with me in great detail, answering all my questions along the way. I’ve been with State Farm for many many years and can honestly say that after speaking with him I have a better understanding of all aspects of my coverage more than ever !"
We responded:
"Thank you, Ivy, for your kind words! I’m glad I could take the time to thoroughly review your coverage and answer all of your questions. It’s important to me that you feel confident and well-informed about your protection. I've appreciated having you as a Good Neighbor over the years, and if you need anything further, don't hesitate to reach out! "
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Meechen Grimes

January 7, 2025

5  out of  5
rating by Meechen Grimes
"Excellent customer service. Caring and understanding of the needs of the customer."
We responded:
"Thank you for taking time to share your thoughts and experiences with us. We appreciate your business and look forward to assisting you and your family for any of your protection needs. "
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Chrystal Grier

December 17, 2024

5  out of  5
rating by Chrystal Grier
"It is always a pleasure working with Daks Mcclettie Insurance Agency. Everyone is always helpful & efficient!"
We responded:
"Thank you, Crystal. We really appreciate your willingness to allow us to help you and your family with your protection needs and thank you for taking the time to share your experience with our office. "
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Laurent Jones

December 10, 2024

5  out of  5
rating by Laurent Jones
"Fast, friendly, knowledgeable service"
We responded:
"Thank you, Mr. Jones, for your kind words! I’m happy to hear that you received fast, friendly, and knowledgeable service during your visit. If you need anything in the future, feel free to reach out."
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MS. A

December 3, 2024

5  out of  5
rating by MS. A
"Everyone is very kind & polite. They've answered any questions I may have had. They made sure I understand my policy. I'm very satisfied with they're services. I would recommend anyone to State Farms."
We responded:
"Thank you, Ms. A, for sharing your experience! I’m happy to hear that our team was able to assist you and made sure you felt confident with your coverage. We appreciate your kind recommendation and are grateful for the opportunity to serve you."
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Ashley G

November 26, 2024

5  out of  5
rating by Ashley G
"I had an outstanding experience with Dax! From the moment I reached out, he was friendly, attentive, and truly focused on helping me resolve my issue. Every question I had was answered thoroughly, and he went above and beyond to ensure I was completely satisfied with the service. Dax handled my request promptly and kept me updated throughout the process, which made me feel valued as a customer. It’s rare to find someone who genuinely cares and takes such pride in their work. I’m beyond impressed and highly recommend him for anyone seeking exceptional service!"
We responded:
"Thank you so much, Ashley, for your kind words and glowing review! I'm thrilled to hear about your outstanding experience with our office. Your feedback reaffirms the hard work we put in every day. Your satisfaction is our top priority, and we're delighted to have made a positive impact. Thank you for recommending us, and we look forward to serving you again in the future!"
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Tanisha Rice

November 26, 2024

5  out of  5
rating by Tanisha Rice
"My experience has been great and I feel confident in the products and service I have received. If a question arises I feel welcomed when making contact with the office and that my questions will be answered thoroughly."
We responded:
"Thanks Tanisha! We really appreciate your taking the time to share your experience with our office. We look forward to continuing to serve your protection needs and we thank you for your business. "
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Jerrell P

November 26, 2024

5  out of  5
rating by Jerrell P
"Yvonne with DAKS McClettie Insurance Agency was a pleasure to work with! She took the time to address all of my questions/concerns and ultimately issued a policy that was comprehensive of my needs. Thanks for the great service!"
We responded:
"Thank you so much, Jerrell, for your wonderful review! We're delighted to hear about your positive experience with Yvonne. Our team strives to provide thorough and personalized service, and it's great to know that Yvonne was able to address all your questions and concerns while issuing a policy that meets your needs. We appreciate your kind words and your trust in us. Thanks again for choosing our agency, and we look forward to serving you in the future!"
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Tricia Brown

November 22, 2024

5  out of  5
rating by Tricia Brown
"Phenomenal service from a very kind and helpful gentleman! We were dropped from our renters policy with another company through no fault of our own and my friend connected with me Daks. Right away I felt confident that I was going to be ok. He was able to get us covered again for renters insurance and because he was so kind and knowledgeable and their plans were so affordable, we switched ALL of our insurance needs to State Farm and Daks. Thank you For making a difference in our life with your kindness, dedication to service, wisdom, and candor. A true blessing to work with. Thank you."
We responded:
"Thank you so much, Trish, for your kind words and for taking the time to share your experience with us! I’m thrilled to know that we were able to provide you with the exceptional service and support you needed during a challenging time. It’s wonderful to know that our kindness, knowledge, and dedication made such a positive impact on your insurance journey. We are grateful for the trust you have placed in us by switching all your insurance needs to State Farm and our agency. Our team is committed to providing the best possible service and protection for our clients, and your feedback reaffirms the hard work we put in every day. Thank you once again for your thoughtful review. It truly means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out. We are always here to help!"
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Sarah Son

November 22, 2024

5  out of  5
rating by Sarah Son
"Yvonne Quarles has been taking care of my home and auto insurance needs for a few years now. Her prompt, courteous service along with her expertise in ensuring you get the best coverage for the best price has made me a loyal customer. Thanks Yvonne!"
We responded:
"Thanks Sarah! We really appreciate you being willing to share your experience with Yvonne and we certainly thank you for letting our agency help with your protection needs. "
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K. Wiggins

November 19, 2024

5  out of  5
rating by K. Wiggins
"Professional , thorough and patient with me regarding my questions."
We responded:
"Thank you for your feedback! I’m glad to hear that you found the service professional, thorough, and patient. It’s important to us that all your questions are addressed, and I’m happy we could meet your expectations. If you have any further questions or need assistance, feel free to reach out"
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Eric McCaw

November 15, 2024

5  out of  5
rating by Eric McCaw
"Daks and his team are excellent people to have working for you. I recently worked with Yvonne to switch a car on my auto policy. She was great, attention to details is excellent, and she is just a super person to work with. Daks and his team has always provided excellent service along with a fair price for their products."
We responded:
"Thank you, Eric, so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Yvonne and that she was able to assist you efficiently with your auto policy. Our team strives to provide excellent service and attention to detail, and it’s great to know that this has been reflected in your experiences with us. We truly value your continued trust and support. If you ever need any further assistance, please don’t hesitate to reach out. Thank you again!"
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Bamagrl3

November 14, 2024

5  out of  5
rating by Bamagrl3
"Excellent team….they are always professional and are dedicated to offering great customer service!"
We responded:
"Thank you for your kind words! I'm glad to hear that our team has consistently provided you with professional and dedicated service. We appreciate your support and look forward to continuing to assist you. If you need anything, don't hesitate to reach out! "
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Sharon Hale

November 13, 2024

5  out of  5
rating by Sharon Hale
"I've been with Daks Mcclettie State Farm since May of 2023. This firm is very professional ,courteous and friendly. They are very attentive to your needs and go out of their way to make sure all your questions are answered before the end of your call. I recommend them very highly, I give them a 10 out of 10 rating. If you need insurance call them today."
We responded:
"Ms. Hale. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Kadarius and the rest our team. We take pride in providing professional, courteous, and friendly service, and it's incredibly rewarding to know that our efforts are appreciated. Your high recommendation and perfect rating mean the world to us. We're glad to have met your needs and answered all your questions to your satisfaction. If you ever need further assistance, please don't hesitate to reach out. We're always here to help! Thank you again for your kind words and for choosing us for your insurance needs."
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Kenneth Wright

November 12, 2024

5  out of  5
rating by Kenneth Wright
"Knowledgeable, Attentive and Responsive (Ms. Quarles is the absolute best). I highly recommend the Daks Mcclettie Insurance Agency to anyone who values trust and integrity. Great Service provided by Great People!"
We responded:
"Thank you, Mr. Wright, for taking the time to share your experience. We're glad to hear that Ms. Quarles was able to assist you effectively and provide the level of service you were looking for. We aim to build strong relationships with our customers, and we appreciate your recognition of that. Thank you for your recommendation, and we look forward to continuing to work with you. "
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Oglivia Gibson

November 7, 2024

5  out of  5
rating by Oglivia Gibson
"I received professional and informed assistance from my insurance agent. He always take the time to explain whatever is needed. He also is personable and regards consideration of my family. Thanks Daks!"
We responded:
"Thank you so much, Ms. Gibson, for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us. Our team is dedicated to providing professional, informed, and personalized assistance to all of our clients, and it's wonderful to know that we've been able to meet your expectations. Your satisfaction and the well-being of your family are our top priorities. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for your trust and support!"
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Wanda Dennis

October 31, 2024

5  out of  5
rating by Wanda Dennis
"I just wanted to share my experience with my State Farm insurance Agency. Yvonne Quarles and all the staff are always available and very helpful whenever I call. She will research my issue and email me back the same day with a resolution. Our agent is one of the best, very polite and they make sure you have the best coverages for your needs. I have been with State Farm for over 37 years, and I truly appreciate them. Happy Holidays to you and your family."
We responded:
"Thanks Ms. Dennis & Happy Holidays to you and your family too!"
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Rakē Rho

October 31, 2024

5  out of  5
rating by Rakē Rho
"With every encounter, the staff has always been friendly."
We responded:
"Hi. Rake! Thanks for taking the time to share your experience with our office. We're glad to know that you're happy with our services. "
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Honey Blossom Salon

October 30, 2024

5  out of  5
rating by Honey Blossom Salon
"Always greeted with a smile! Whenever I have a question, I know that I can call and someone will listen and give me a thorough response. Thanks for your patience guys!"
We responded:
"Thanks Honey Blossom!"
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Duab Vang

October 28, 2024

5  out of  5
rating by Duab Vang
"It’s always lovely to talk to Ms. Yvonne about any insurance issues I have or issues my parents have. She answers all my questions and helps me understand everything. Not just Ms. Yvonne, but everyone else in this office so far has been nothing but nice and can help you in many ways possible."
We responded:
"Thank you for your feedback, Duab! I’m glad to hear that Yvonne has been helpful with your insurance questions and that the rest of the team has provided a good experience as well during your recent visit. If you have any more questions or need assistance, feel free to reach out. We appreciate your support! "
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Kelli Ferment

October 16, 2024

5  out of  5
rating by Kelli Ferment
"Daks and his staff are personable and efficient. I have been with State Farm for many years. Daks took over the office a few years ago and he has continued the tradition that had been established. Met with him today to review all of my policies. He was knowledgeable and made recommendations that were cost-effective and reasonable. He gave me the option to meet in person which was refreshing. That personal touch is why I am still with his office."
We responded:
"Thank you so much, Kelli, for your kind words and for being a loyal State Farm customer for many years. We're thrilled to hear that our team has met your expectations and continued the tradition of excellent service. It's great to know that you found your recent policy review both informative and beneficial. We truly value the opportunity to meet with our clients in person and provide that personal touch you appreciate. Your satisfaction is our top priority, and we're here whenever you need us."
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DuRon McMillan

October 14, 2024

5  out of  5
rating by DuRon McMillan
"I love and appreciate this office! Daks provides incredible customer service and care! He's also very informative and will take the time to make sure you understand all the services you receive as a customer of Statefarm. I highly recommend his office if you're in Charlotte, NC."
We responded:
"Thank you, Duron, for taking the time to share your experience. I'm pleased to know that you found the service helpful and that your questions were answered. Your recommendation is appreciated! If you need anything or have more questions, just let us know. "
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dee jones

October 3, 2024

5  out of  5
rating by dee jones
"Great CS, everything explained very well...hope to be with State Farm for 15 years as I was with GEICO...thx"
We responded:
"Thanks Ms. Jones! We really appreciate your business and thank you for taking the time to share your experience. "